Terms and conditions

1. Admission Overview

• A standard admission fee of £1 per person is required for entry to Brighton Palace Pier during peak days and times.

• Admission is payable by all guests over the age of 2 years old.

2. Payment and Validity

• Admission is valid for entry on the day of purchase only.

• Admission tickets/wristbands are non-transferable and non-refundable.

• Proof of purchase (receipt or rides wristband) may be required for re-entry on the same day.

3. Access

• The admission fee covers entry to the pier and general facilities.

• Rides, attractions, arcade games, soft play, food, and retail outlets are charged separately.

• Admission does not guarantee availability of specific rides, attractions, or events.

4. Refunds and Exchanges

• Admission fees are non-refundable, even in the event of ride or attraction closures due to weather, maintenance, or operational reasons.

• No partial refunds or credits are offered for early departure or non-use.

5. Conduct and Safety

• Brighton Palace Pier reserves the right to refuse admission or remove any guest who fails to comply with pier rules, safety signage, or staff instructions.

• Guests must behave responsibly at all times. Anti-social, unsafe, or disruptive behaviour will not be tolerated and may result in ejection from the site.

6. Acceptance of Terms
Payment of the admission fee and entry to Brighton Palace Pier constitutes acceptance of these Terms and Conditions.

1. Wristband Overview

• Rides wristbands entitle the wearer to unlimited ride access for the day of purchase or collection only, subject to ride availability.

• Wristbands are valid only for the individual they are issued to.

2. Purchase and Use

• Wristbands must be worn securely at all times to be valid.

• Wristbands are non-transferable and non-shareable. They may not be passed to another person.

• Wristbands are void if removed, tampered with, or damaged.

• For adult rides, all riders, including accompanying adults, must have their own wristband for ride access unless otherwise stated.

• With a Kiddies Wristband, an accompanying adult does not need to a wristband or ticket to accompany their child on any children's rides or soft play.

3. Ride Access

• Wristbands grant access to rides and soft play only.

• Ride availability may vary due to maintenance, weather, or operational reasons. No refunds or extensions will be issued for closures.

• Height and passenger restrictions apply on all rides.

4. Refunds and Exchanges

• Wristbands are non-refundable and non-exchangeable once issued.

• No partial refunds or credits are offered for unused rides or early removal of a wristband.

5. Conduct and Safety

• Brighton Palace Pier reserves the right to refuse ride access to any individual not complying with safety rules, or in the case of misconduct.

• Guests must follow all ride operator instructions and safety signage at all times.

6. Acceptance of Terms
Purchase or use of a rides wristband constitutes acceptance of these Terms and Conditions.

1. Pass Overview

• The Annual Rides Pass entitles the named holder to unlimited ride access on Brighton Palace Pier and free pier admission (when the charge is in place) for 365 days from the date of issue, subject to ride availability and operational conditions.

• The pass is valid for the individual named on the card, and matching the photograph on our internal system.

2. Eligibility and Issuance

• A photo is required at the time of purchase or collection.

• Passes are non-transferable and cannot be shared. Any misuse will result in the pass being confiscated without refund.

3. Pass Use

• The pass must be presented and scanned at the kiosk in exchange for a wristband each day of visit. Wristbands expire after the day of use, so a new one is needed for each visit.

• Only the pass holder may use the pass; ID may be requested to confirm identity.

• Passes are void if defaced, altered, or damaged beyond recognition.

4. Ride Access

• Unlimited ride access applies to eligible rides only and soft play only.

• Ride availability may vary due to planned maintenance, weather, or operational considerations. No refunds or extensions are given for closures.

• Height and passenger restrictions apply and must be observed.

5. Refunds and Cancellations

• Annual Rides Passes are non-refundable and non-transferable once purchased.

• No partial refunds or extensions are offered for non-use, ride closures, or personal circumstances.

6. Conduct and Safety

• Brighton Palace Pier reserves the right to refuse ride access to any individual not complying with safety rules or in the case of misconduct.

• Guests must follow all ride operator instructions and posted safety signage at all times.

7. Acceptance of Terms
Purchase or use of the Annual Rides Pass constitutes acceptance of these Terms and Conditions.

This offer is valid on 11th and 12th April only and cannot be used in conjunction with any other offer, promotion or voucher. The offer includes a single-use wristband valid for one person only. Wristbands are non-transferable, must be worn at all times, are void if removed, and cannot be shared. All riders, including accompanying adults, must have their own valid wristband.

No refunds, exchanges or credit will be given for any unused rides. This offer does not include admission to Palace Play Soft Play.

All rides are subject to availability, weather conditions and operational requirements. Height and passenger restrictions apply on all rides.

Brighton Palace Pier reserves the right to amend, withdraw or refuse this offer at any time without prior notice.